1. Combine human-centered design tools to create an actionable problem-solving methodology.
2. Identify problems and propose solutions for a targeted use case of your own choosing.
3. Execute an Agile project management process including ideation, task planning and usability testing.

Module 1: Learn a problem-solving methodology, understand how you solve problems, identify and make propositions to solve a real-world case study. Lalo Espejo, ESL Instructor and Script Writer is featured.

Module 2: Manage your iterative solutions supporting others who are reinventing their work at a distance through Agile project management processes. Guest speaker case study: Naz Mandani, Project Manager, Customer Success Manager is featured.

Module 3: In this module, you’ll focus on refining your solutions and testing them. In addition, you’ll learn how you can improve your own value proposition and that of your colleagues with specific strategies from the guest speaker.

Module 4: This module will serve as a review of the entire course and propose a visual model that tests your ability to try out of the box thinking when it comes to solutions for your particular use case.

Culminating capstone assignment: The capstone project is cumulative. From Module 2 onwards, you need to choose a person that you know who has a problem to solve working at a distance. All activities in each Module are focused on helping that person. At the end of the entire course, you will create a pdf that collates all of their efforts as identified in the module activities.