Darrell Griffin is CEO and President of PerformancEdge, a firm dedicated to developing impactful learning platforms for organizations. He has over 30 years of experience in adult organizational learning and transformational change. His focus is helping organizations build customer-centric capability to perform effectively with customers, colleagues, suppliesr and partners at the “edge” of their organization where value exchange happens. He has designed and delivered global learning and change interventions in such organziations as Bayer, Merck, Pharmacia, Schering-Plough and DSI. In addition he has written and published articles about dynamic learning and organization change.