Jeff Thindwa is Program Manager of the Global Partnership for Social Accountability (GPSA), in the Governance Global Practice (GGP). The GPSA was established by the World Bank Group’s Board of Directors in 2012 to expand opportunities for governments to work with citizens and civil society to solve governance problems and improve development outcomes. Jeff joined the World Bank in 2000 and has held several positions leading teams in the Social Development Department, the Global Civil Society Team, the South Asia Region, the World Bank Institute’s Social Accountability Practice, and more recently as Practice Manager for Open and Collaborative Governance in the GGP. In the 17 years he has worked variously on governance of extractive industries, open government, citizen engagement, social accountability and parliamentary strengthening. Prior to joining the World Bank Jeff worked in international development for 18 years, following a career in the government of Malawi and private practice as a lawyer. Jeff has contributed to several publications on these themes.