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Norma Palomino

Chief of the Information Services Unit (ISU); Knowledge, Innovation and Communications Sector (KIC) at Inter-American Development Bank

About Me

As Chief of the Information Services Unit for KIC, Norma coordinates services in support of knowledge, innovation and communication programs in three main areas: 1) platforms and technologies (such as the institutional website, social media and marketing technologies, and internal processes compliance); 2) data analytics (mainly key performance indicators and marketing reports on digital dialog in the Latin American and Caribbean region); and 3) information dissemination (delivering of news and reports to targeted internal audiences). Norma holds a Master’s degree in Information Sciences from the University of Texas at Austin, and a Doctorate of Professional Studies in Information Management from Syracuse University, with concentration on artificial intelligence.

Courses and Programs taught by Norma Palomino