Tom is a Microsoft Certified Trainer with almost two decades of experience in the technology training industry. He has taught and consulted for a wide range of organizations throughout the eastern US, and has experience in traditional classroom training, virtual classroom training, and content development. Tom holds certifications covering a broad range of Microsoft desktop applications, and has vast experience teaching anything from Microsoft Office 365 collaboration technologies, Excel, Word, PowerPoint, Access, Outlook, Project, and Visio (among other Microsoft technologies), all the way through to Crystal Reports and Adobe applications. He specializes in creating an inviting environment that allows adult learners to bring real world examples into the conversation. Tom’s style is encouraging, positive, and makes difficult concepts easy to understand. Over these past few decades, Tom has traditionally been one of the first trainers in Western NY to teach new versions of Microsoft Project, and has worked closely with organizations to create customized classroom experiences for organizations using Microsoft Project.