• Length:
    5 Weeks
  • Effort:
    4–8 hours per week
  • Price:

    FREE
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  • Institution
  • Subject:
  • Level:
    Introductory
  • Language:
    English
  • Video Transcript:
    English

Prerequisites

None, apart from an open mind and the desire to discover new opportunities to get a firm grip on complex situations or a case you want to analyse.

About this course

Explore complex, multi-actor systems in which one factor influences all other factors. For instance, how innovative energy technologies merge into the existing energy system, or how new transport possibilities impact current processes. Armed with this information, learn to decide whether they should be further developed, consider possible negative results and weigh associated costs.

There are multiple ways to make decisions, but one way proven to be very useful is the analytical approach - a methodology for making the problem explicit and rationalising the different potential solutions. In short: analysis based support of decision making, design and implementation of solutions.

Creative Problem Solving and Decision Making as a course teaches you this method.

This course explores and evaluates tools and problem solving methods such as:

  • Actor analysis
  • Causal modeling
  • Goal trees and means-end diagrams
  • Problem diagrams
  • Uncertainty
  • Decision support
  • Score cards

This course introduces each technique and applies each technique to a case. Ultimately, the combination of these techniques provides a coherent analysis of the problem.

What you'll learn

  • Analytically based support of decision-making, design and implementation of solutions.
  • How to apply tools like actor analysis, causal modeling, goal trees and means-end diagrams, problem diagrams, uncertainty, decision support and score cards.

Meet your instructors

Alexander de Haan
Business Analyst and Strategic Consultant
Fieke Miedema
Facilitator
Elianne de Regt
Course Developer
Els van Daalen
Associate Professor of Policy Analysis
Delft University of Technology

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LICENSE

The course materials of this course are Copyright Delft University of Technology and are licensed under a Creative Commons Attribution-NonCommercial-ShareAlike (CC-BY-NC-SA) 4.0 International License.