About this course
What you'll learn
Instructors
Ways to take this course
edX For Business
8 weeks
3–4 hours per week
Self-paced
Progress at your own speed
Free
Optional upgrade available
Culture of Services: Paradox of Customer Relations
At a glance
- Institution: KyotoUx
- Subject: Business & Management
- Level: Introductory
- Prerequisites:
No prerequisites. This course is designed for undergraduate and graduate students who are interested in services. Although some advanced theoretical materials are included, the theme (services) should be familiar to everyone. Students are expected to complete several assignments throughout the course. In these assignments, students will observe, document, and analyze services around them.
- Language: English
- Video Transcript: English
About the instructors
Interested in this course for your business or team?
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