IT Support: Hardware Essentials

Provided by Microsoft
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Introductory
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Learn the basics of computer devices, components, storage, displays, and connection interfaces.

Course Format:Instructor-Led
Start Date:Mar 23, 2019

What you will learn

  • Describe computing devices
  • Understand PC and laptop hardware components
  • Troubleshoot common hardware issues
  • Explore mobile and connected devices
  • Troubleshoot common mobile device and connected device issues

Overview

This course is part of the Microsoft Professional Program Certificate in IT Support.

IT Support: Hardware Essentials is designed to introduce students to a basic understanding of the different types of computing devices (desktop computers, laptops, tablets, smartphones, etc.), computer components (CPU, memory, power supplies, etc.) as well as peripheral devices, storage devices, displays and connection interfaces.

This course also includes an introduction to basic hardware troubleshooting skills.

Before you start

The Windows client training as part of the Microsoft Professional Program – IT Support.
  • Instructor-Led: course contains assignments and exams that have specific due dates, and you complete the course within a defined time period.
  • Course ends: Mar 23, 2019

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