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IT Support: Networking Essentials

Provided by Microsoft
See prerequisites

Learn the essentials of networks from basic network components to how the Internet connects all over the world.

Start Date:

Before you start

The Windows client training as part of the Microsoft Professional Program – IT Support.

What you will learn

  • Understanding networking topologies
  • Understanding LANs, WANs and the Internet
  • Understanding wireless and wired networks
  • Understanding network protocols
  • Understanding TCP/IP
  • Troubleshooting networking using built-in networking tools


This course is part of the Microsoft Professional Program Certificate in IT Support.

IT Support: Networking Essentials is designed to introduce the core networking concepts to learners who are new to IT Support. The course begins by explaining the purpose of networking and then examines how networks are configured in homes, offices, between offices, and around the world with the Internet. This includes a review of network topologies, physical networking, and network protocols. The course concludes with an introduction to network troubleshooting, including how to troubleshoot common networking issues.

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