• Length:
    4 Weeks
  • Effort:
    2–3 hours per week
  • Price:

    FREE
    Add a Verified Certificate for $99 USD

  • Institution
  • Subject:
  • Level:
    Introductory
  • Language:
    English
  • Video Transcript:
    English

Prerequisites

The Windows client training as part of the Microsoft Professional Program – IT Support.

About this course

Skip About this course
IT Support: Networking Essentials is designed to introduce the core networking concepts to learners who are new to IT Support. The course begins by explaining the purpose of networking and then examines how networks are configured in homes, offices, between offices, and around the world with the Internet. This includes a review of network topologies, physical networking, and network protocols. The course concludes with an introduction to network troubleshooting, including how to troubleshoot common networking issues.

What you'll learn

Skip What you'll learn
  • Understanding networking topologies
  • Understanding LANs, WANs and the Internet
  • Understanding wireless and wired networks
  • Understanding network protocols
  • Understanding TCP/IP
  • Troubleshooting networking using built-in networking tools

Meet your instructors

Martin Coetzer
Senior Content Developer, Learning eXperiences Team
Microsoft Corporation
Pam Glazier
Content Specialist
Microsoft
James Seymour
Principal Content Publishing Manager
Microsoft
Tony Frink
Senior Content Development Manager
Microsoft

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