• Length:
    6 Weeks
  • Effort:
    10–12 hours per week
  • Price:

    FREE
    Add a Verified Certificate for $249 USD

  • Institution
  • Subject:
  • Level:
    Intermediate
  • Language:
    English
  • Video Transcript:
    English

Prerequisites

None

About this course

Skip About this course

In this business and management course, you will learn how to achieve organizational success through positive and growth focused employee management.

You will learn current strategies for managing people in a complex, volatile global context. Starting with the basics of achieving optimal team success and the importance of managing both task and process. You will also focus on the characteristics found among high performing teams, as well as characteristics needed for success in exceptional genius/virtuoso, virtual and multicultural teams. You will also examine how to shape others’ behaviors in a global environment via basics of operant conditioning, the “3 Rs” and reward design.

Additionally, the course explores the concept of culture as applied to organizational and location-based perspectives. You will examine personal experiences of workplace change, concepts and strategies for overcoming resistance and managing change. Relating in a multicultural environment, you will also explore strategies for balancing generosity and productivity, as well as how to avert, evaluate and overcome conflict among employees.

What you'll learn

Skip What you'll learn
  • Best management practices for today’s global business environment
  • How to build and maintain top-notch teams
  • How to raise the performance bar through coaching, goals and tools
  • How to apply grounding concepts and strategies for observing and reading culture
  • How to graph the relationship between workplace generosity and productivity

Meet your instructors

Christine Pearson
Professor of Global Leadership
Thunderbird School of Global Management

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Who can take this course?

Unfortunately, learners from one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. EdX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.