About this courseSkip About this course
The IT Support capstone project includes a hands-on simulation, a live facilitated role-play, and an optional practice job-interview.
You will be provided with a series of challenges around core subject areas that validate and assess your understanding and mastery of key aspects associated with IT Support.
What you'll learnSkip What you'll learn
- IT Support Agent skills (process knowledge)
- Professional skills (Interpersonal, troubleshooting, communication, and documentation skills)
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Pursue a Verified Certificate to highlight the knowledge and skills you gain $99.00
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