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IIMBx: Operations Management

4.4 stars
39 ratings

Understand key aspects of business operations and lean management including capacity, productivity, quality, and supply chain.

7 weeks
2–4 hours per week
Self-paced
Progress at your own speed
Free
Optional upgrade available

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Starts Mar 28
Ends Mar 31
Starts Apr 30

About this course

Skip About this course

Have you ever wondered about the right methods to improve productivity, configure your supply chain or address the demand on hand?

In recent years, businesses have strived to improve productivity and quality, reduce costs and delivery times, and embrace flexibility and innovation. These strategies are part of the Operations Management (OM) activities that service and manufacturing organizations engage in.

Operations Management helps you to understand the role of OM in a firm and to develop abilities to structure and solve operations related problems. The course will empower you with skills to address important aspects of business operations including capacity, productivity, quality, and supply chain.

You will understand how operations in an organization are configured and factors that can potentially drive the complexity of managing such operations. We will also introduce concepts like estimating capacity, identifying bottlenecks, and de-bottlenecking.

Throughout the course, you will join us in discussions on productivity improvement methods, development of quality assurance systems and configuration of supply chains.

The course will equip you with the right tools, techniques and skills to estimate, compute, analyze and configure key elements of operations management.

At a glance

  • Institution: IIMBx
  • Subject: Business & Management
  • Level: Intermediate
  • Prerequisites:

    Basic concepts in statistics such as Mean and Standard Deviation

  • Language: English
  • Video Transcript: English
  • Associated programs:
  • Associated skills:Productivity Improvement, Quality Assurance, Business Operations, Operations Management, Operations, Supply Chain, Lean Manufacturing

What you'll learn

Skip What you'll learn
  • Identify an operations system with some known standard configurations
  • Make an assessment of the complexity of an operations system
  • Compute cycle times for operations and estimate capacity of the system
  • Understand the various components of a supply chain and the need to configure them appropriately
  • Identify methods for reducing bullwhip effect in supply chains
  • Understand and relate the concept of Lean Management to one’s own business situation
  • Initiate process & productivity improvement using NVA Analysis
  • Use specific tools and techniques to analyze quality problems
  • Monitor a process using control charts

View the courseWelcome video from instructor B. Mahadevan.

Who can take this course?

Unfortunately, learners residing in one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. edX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.

This course is part of Business Management MicroMasters Program

Learn more 
Expert instruction
6 graduate-level courses
10 months
2 - 4 hours per week

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