• Length:
    4 Weeks
  • Effort:
    2–4 hours per week
  • Price:

    FREE
    Add a Verified Certificate for $99 USD

  • Institution
  • Subject:
  • Level:
    Intermediate
  • Language:
    English
  • Video Transcript:
    English

Prerequisites

Skype for Business training available on Edx.org or similar product skill.

About this course

The Skype Operations Framework (SOF) is a comprehensive guide and toolset for implementing and managing a reliable, cost-effective communications service based on Skype for Business.  It covers the entire customer lifecycle, including planning, delivery, adoption, operations, and migrations.


In this course, you will learn the how to use SOF to prepare your deployment of Skype for Business.  We will demonstrate how to use the worksheets and preparation materials, so you can maximize your Skype for Business deployment readiness.

What you'll learn

  • Describe the phases and stages of the Skype Operation Framework. 
  • Describe the various deployment scenarios in Skype Operation Framework.
  • Determine the appropriate stakeholders and their roles in deploying Skype for Business.
  • Describe Office 365 ProPLus deployment strategies.
  • Determine infrastructure and call quality health where Skype for Business is to be deployed.
  • Conduct workshops that determine deployment guidance and support client migration.
  • Create a site rollout and migration plan.
  • Describe the daily, weekly and monthly operational tasks of Skype for Business.

Meet your instructors

Brandon Neeb
Content Developer
Microsoft

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