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State-Bank-of-India: The Art and Science of Decision Making

Taking decisions is an integral part of our personal and professional life and making good decisions is the key to success. There are various types and ways of decision making. There are specific decision making skills that can be developed and used to take better decisions. Applying effective strategies and techniques can help one improve decision making skills. Sound and logical decisions can have a positive impact on one’s life, personal and professional.

This course is designed to enhance decision making abilities by improving decision making skills and understanding all the underlying factors that need to be considered while taking decisions.

4 weeks
1–3 hours per week
Self-paced
Progress at your own speed
This course is archived

About this course

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Decision making is, necessarily, choosing from alternatives. We are almost constantly making decisions. Some of them might be effective, while some could go wrong. In organisations, decision making is considered one of the primary responsibilities of a manager. Many important decisions relating to resource allocation, appointment and deployment of human resources, investments, products etc., require a lot of planning. Managers make strategies to achieve organisational objectives and goals. Wrong decisions can adversely affect a business. Quick and correct decision making helps in saving resources. Some decisions are required to be taken individually, while others have to be taken collectively as a group, depending on the situation, circumstances, complexities and resource availability. Decision making plays a vital role in managerial functions; namely; controlling, directing, planning and organising.

Have you ever wished you had taken better decisions in life? Have you ever regretted your decision? Do you wish to know the skills of decision making?

If the answer to any of these questions is “Yes”, then this course is for you.

At a glance

  • Language: English
  • Video Transcript: English
  • Associated skills:Resource Allocation, Decision Making, Planning

What you'll learn

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You will Learn

1. The concept and definition of decision making

2. Importance of decision making

3. Different types and styles of decision making

4. Hidden traps in decision making

5. The skills required to take better decisions

6. Ethical decision making

Week 1: What is Decision Making?

i. Definition and concept of decision making

ii. Importance of decision making

iii. Individual decision making

iv. Individual decision making styles

v. Group decision making

vi. Group decision making styles

Week 2: Decision making process

i. Rational decision making

ii. Assumptions in rational decision making

iii. Three Cs in decision making – Conflict, Consideration

and Closure

iv. Hidden traps in decision making

v. Common errors in decision making

Week 3. Decision Making Skills

i. Information gathering

ii. Ideation/ Brainstorming

iii. Creativity & lateral thinking

iv. Decision analysis

v. Intuitive decision making

vi. Critical thinking

vii.Problem Solving

Week 4. Ethics in Decision Making

i. Importance of ethics in decision making

ii. Ethical principles

iii. Ethical choices

Interested in this course for your business or team?

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