• Duración:
    3 semanas
  • Dedicación:
    4–6 horas por semana
  • Precio:

    GRATIS
    Agregar un Certificado Verificado por $199 USD

  • Institución
  • Tema:
  • Nivel:
    Introductory
  • Idioma:
    English
  • Transcripción de video:
    English
  • Tipo de curso:
    A tu ritmo

Programas asociados:

Sobre este curso

Omitir Sobre este curso

Business communication is vital to professional success.

This course, part of the Leadership Essentials Professional Certificate program, will help you unlock the secrets to business success by understanding workplace culture. You’ll learn how to use language and nonverbal communication to convey shared meanings in face-to-face and remote professional relationships.

You will learn techniques to effectively and succinctly articulate your business ideas to a diverse range of audiences to ensure they understand even the most complex concepts.

In this course, there will be a strong focus on business writing, active listening, and communicating your ideas effectively to a particular target audience. We will discuss the impact of assumptions or bias that people may bring to workplace interactions. Learners will apply their knowledge by critiquing real-world business scenarios from the workplace.

Topics will also include:

  • Best practices for written communication
  • Conducting effective meetings
  • Documentation and follow-up techniques
  • Best practices for face-to-face, digital, and mediated communication

Lo que aprenderás

Omitir Lo que aprenderás
  • How to critically evaluate your role in workplace interactions
  • How to employ strategies for active listening
  • How to ask questions that move conversations forward
  • How to communicate ideas clearly and succinctly
  • How to assess needs of clients and colleagues
  • Best practices for face-to-face and remote communication

Conoce a tus instructores

Andrea Hickerson
Former Director, School of Communication and Associate Professor
Rochester Institute of Technology
Keri Barone
Principal Lecturer and Director of Events for the School of Communication
Rochester Institute of Technology

Obtén un Certificado Verificado para destacar los conocimientos y las habilidades que adquieras
$199 USD

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