Offering Management, Watson Assistant, IBM Watson and Cloud Platform at IBM
About me
I identify customer challenges and articulate to broader team including defined goals and metrics for research. I also conduct in-person and video chat UX interviews as well as moderate task-based on user tests and A/B tests of prototypes. Additionally I designed and implemented user surveys by conducting both quantitative and qualitative data analysis on data gathered from user interviews, surveys and various tools. Develop a lead nurture campaigns.
