AnahuacX: Customer Success: Conociendo al Cliente
Aprende cómo incorporar la estrategia de Customer Success (éxito del cliente) para descubrir de forma anticipada las necesidades de tus clientes y obtener un alto nivel de satisfacción mediante el sentido de pertenencia y lealtad de los clientes hacia la marca, y de rentabilidad sostenible para la empresa.
5 weeks
4–6 hours per week
Self-paced
Progress at your own speed
Free
Optional upgrade available
There is one session available:
After a course session ends, it will be archivedOpens in a new tab.
Starts Mar 28
Ends May 3
Customer Success: Conociendo al Cliente
At a glance
- Institution: AnahuacX
- Subject: Business & Management
- Level: Introductory
- Prerequisites: None
- Language: Español
- Video Transcript: Español
- Associated programs:
- Professional Certificate in Marketing Digital y Estrategias Digitales Empresariales
- Associated skills:Customer Retention, Leadership, Negotiation, Customer Service, Customer Success Management, Sales Process, Management, Sales, Marketing, Customer Lifecycle Management
This course is part of Marketing Digital y Estrategias Digitales Empresariales Professional Certificate Program
Learn moreExpert instruction
3 skill-building courses
Self-paced
Progress at your own speed
4 months
4 - 6 hours per week
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