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BoxPlay: Negotiation: How to Improve Your Negotiation Skills

Learn the techniques to communicate with ease and negotiate with confidence.

1 weeks
1–2 hours per week
Self-paced
Progress at your own speed
This course is archived

About this course

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Get what you want

Close the gap between where you are and where you would like to be.

Whether it’s a major business contract or a routine transaction, we negotiate every day. In this course, you will develop the negotiation skills to enter any scenario with confidence, get the best deal and establish lasting partnerships along the way.

You will learn how to use communication as a toolbox to debate conflict and gain an advantage in any situation. You will explore the eight steps of the negotiation process and learn how to apply each one to real-life scenarios.

Break ineffective habits

Help uncover what may be holding you back from success, and learn the negotiation traits, habits and behaviors that can help propel you forward.

Hack communication

Understand how to effectively use communication to formulate strategies and techniques to reach your goals.

Debate with foresight

Identify where and why negotiations fail, and gain techniques to avoid canceled contracts and resentment.

Long term success
Discover the magic of how to create long term success and achieve your desired outcome while boosting long term relationships and the chance of repeat business.

At a glance

  • Language: English
  • Video Transcript: English

What you'll learn

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By the end of the course, you will be able to…

  • Master your negotiation technique. Understand the basic approaches to and outcomes of a negotiation, and see examples of negotiation in action.
  • Spot your patterns. Discover what kind of negotiator you are, from evasive to competitive, manipulative to interrogative, and learn the techniques to becoming cognizant.
  • Step-by-step solutions. Explore the eight steps of the negotiation process to ensure you can successfully navigate each one.

About CQ: Communication Quotient™
This course draws on CQ: Communication Quotient™ strategies and models. Based on cutting edge psychology, neuroscience and communication research, CQ assesses your habits and tendencies to help you better understand who you are and how you communicate with the world around you.

Hollywood storytelling
Meet Dr. Beck and his sister Caroline, as they train their sentient robot, E.I., in the art of negotiation. Realistic and relatable negotiation simulations help you recognize the different types of negotiators and negotiation strategies.

Expert knowledge
Benefit from the combined wisdom of behavioral and communication experts and neuroscientists, with accompanying statistics and relatable examples. Created by BoxPlay, an Emmy award-winning company on a mission to democratize career success.

Visual learning and actionable content
A visual step-by-step approach walks you through the entire process of becoming an Integrative Negotiator. Beautiful infographics and engaging gifs explain the patterns behind the CQ: Communication Quotient™ methodology.

  • About CQ: Communication Quotient™. Learn about the CQ: Communication Quotient™ methodology and why it is so important to becoming a better communicator.
  • Introduction to Negotiation. Understand the core definition and a few of the basic approaches to and outcomes of a negotiation.
  • Negotiation Approaches & Possible Outcomes. Watch a real-world example of a negotiation play out, with a careful analysis breaking down how it unfolds.
  • The Different Types of Negotiators. Recognize the five different types of negotiators, the weaknesses of each one, and what you can do to become a more competent, cognizant negotiator.
  • Steps of the Negotiation Process. Learn the eight-stage process of a negotiation, with tips on how to ensure that each stage goes smoothly.
  • Activity, Exams & Resources. Test your knowledge with a final online exam to complete the course and earn your final certificate. Download the syllabus, a glossary, and ongoing activities to inspire life-long practice.

Learner testimonials

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"I’ve learnt there is more to negotiation than I thought. It has helped me to put some structure on my approach." Thomas O’Reilly - Accenture Commercial Strategy Senior Manager

"I’d never thought of myself as a strong negotiator, my confidence has now grown considerably." Angelica di Gaeta - Founder and Creative Director, AdiGAETA

"I’ve taken many courses over the years and this has been the best by far. Love it and I keep practicing!" Milena Marinova - Leading AI Expert

Frequently Asked Questions

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What can I expect from BoxPlay’s courses?

BoxPlay's courses offer engaging and impactful learning experiences through the art of storytelling and entertainment. Using relatable scenarios and multimedia, coupled with expert insights, bitesize theory, and exercises, you'll learn while having fun. Real-world examples further reinforce your understanding, making it easier to put theory into practice.

Where does the learning come from?

We base our learning design on scientifically proven strategies, such as reciprocal determinism, contextual polymorphism, and relational framing. Our team of behavioral experts, clinical psychologists, and neuroscientists, along with carefully selected subject matter experts, contribute their knowledge to ensure that everything we do is supported by science.

Why is the knowledge retention better with BoxPlay?

Our visually-led approach ensures that you won't forget the content easily. The beautiful aesthetics are deliberately designed to aid your recall ability. We also incorporate knowledge checks and a final exam to measure your comprehension, resulting in a killer combination that promises 20% higher retention over time.

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