Now is a great time to launch a rewarding career in Information Technology (IT) support - no experience or degree is required to get started. The US Bureau of Labor Statistics forecasts a 9% growth in jobs through 2030, averaging 70,000 openings each year, and a medium salary of $58,000 annually for an entry-level Computer Support Specialist. With over 400,000 US job openings, Computer Tech Support Specialists are in high demand.

In this self-paced, certificate program for beginners, you will learn IT support and build competency in IT fundamentals topics, including hardware, operating systems, software, system administration, programming, databases, networking, cybersecurity, and cloud computing, as well as critical skills covered such as customer service and troubleshooting. Mastery of these skills is essential for IT Helpdesk Support and also provides multiple options to grow your career as they are required skills for many technology jobs, including Software Engineer, Data Analyst, and Data Scientist.

This Professional Certificate program from IBM is built by experts to prepare you for an entry-level job in Technical Support. If you can dedicate a few hours per week, you can complete the program in 3 to 6 months. By the end of the program, you will be equipped with job-ready skills employers look for, whether you are just starting out your IT career or changing jobs.

When you successfully complete the program you’ll receive dual credentials, IBM Digital Badges for each course to help your profile stand out, as well as a Professional Certificate to showcase your job readiness to potential employers.

A program subscription gives you full verified access to all courses and materials within the program you’ve enrolled in, for as long as your subscription is active. Monthly subscription pricing can help you manage your enrollment costs — instead of paying more up front, you pay a smaller amount per month for only as long as you need access. You can cancel your subscription at any time for no additional fee.