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Is there a difference between employee relations and human resources?

Written by: James Mielke, Edited by: Valerie Black

Published: February 4, 2025


They may sound similar, but key differences exist between human resources (HR) vs employee relations (ER) roles.

Human resources focuses on the overarching employee experience, which includes everything from the application process to exit interviews.

Employee relations focuses on developing and maintaining healthy professional connections, open communication, and equitable conflict resolution.

Keep reading to learn more about these vital workforce management careers.

Key differences between employee relations and human resources

Human resources and employee relations are distinct and interconnected parts of workforce management.

Human resources takes a broader approach, with responsibilities including everything from recruitment and training to payroll and benefits. HR professionals use their expertise to manage their teams holistically while ensuring that policies and employee performance align with company goals.

While employee relations professionals often work within an HR team, they usually focus on fostering positive employee-management relationships. These professionals typically manage workplace disputes, communication, and employee engagement.

Similarities:

Both HR and ER professionals:

  • Bolster workplace satisfaction
  • Resolve conflict
  • Comply with labor law
  • Promote organizational culture

Differences:

  • HR manages more of the workforce
  • HR tackles holistic administrative and strategic processes
  • ER promotes both individual and collective relationships
  • ER emphasizes employee morale and trust

Education requirements

  • HR and ER programs help students learn how to view employees as part of a company's assets and attract, retain, and effectively develop them as such.
  • Some common classes in an HR or labor relations program include employment law and policy, human resources fundamentals, ethics in the workplace, research methods, and employee relations.
  • Undergraduate programs typically include 120 credits and require four years of full-time study to complete. These programs can also include an internship component to help students gain real-world experience.
  • Students can tailor their minors or elective classes to align with academic and career goals.

Salary and earning potential

According to the Bureau of Labor Statistics (BLS), labor relations specialists earned a median pay of $89,980 in 2023.

HR managers earned median wages of $136,350 during the same period.

Earning potential can vary depending on your level of education, specialized training, years of experience, and geographic location.

Which specialty should I choose: employee relations or human resources?

Before pursuing a degree in human relations or employee relations, take some time to understand both careers and the type of work expected of these professionals.

HR and ER professionals with bachelor's degrees can typically qualify for entry-level positions, while senior-level positions with higher earning potential may require you to hold a graduate degree.

Though not required, some employers may also favor candidates who hold professional certifications.

Frequently asked questions about the difference between employee relations and human resources

How does HR improve employee relations?

A robust HR department ensures employees receive support at every step of their employment journey. In addition to onboarding and training, HR enforces policy, supplies career development initiatives, offers opportunities for confidential communication over concerns, and ensures fair pay.

What is the primary goal of employee relations?

Employee relations exist to strengthen and maintain positive relationships between managers and their employees. These professionals facilitate fair communication, mediate conflict resolution, and address grievances promptly and equitably.

What is the role of employee relations in human resources?

ER functions alongside HR to develop policies and guidance on professional interactions, oversee labor negotiations, provide regular training opportunities, ensure compliance with employment policies, and investigate allegations, among other tasks.

Why are employee relations so important?

Employee relations benefits the employer and employee alike. These professionals help ensure more stable profits, a safe workplace, improved productivity, and less turnover for the company. Employee relations workers also ensure that workers and leadership communicate effectively.

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