1. Creating more in-depth personalization capabilities leveraging technology.
2. Understanding new digital journey for consumers by innovating the Digital Bank component of the application, which can offer pure digital on-boarding experience to new customers, obviating the need for visiting brick & mortar bank.
3. Building end-to-end digital transformation by bringing Lifestyle needs in Banking platform and transform existing core processes.
4. How the Financial Superstore concept can provide the financial institution to market their products on a single platform, with customer one-view?
5. Why you need to think collaboration rather than team expansion?

Week 1

Module 1 - Strategic Starting Point

1.1 Introduction

1.2 Know the challenges before opportunity

1.3 The service must be built around the Consumer

1.4 Society 5.0 and Segment of one

1.5 It is not about the Bank/Bank’s product

1.6 Go Digital, or Go Unnoticed

Week 2

Module 2 - Building the Platform & Strategy

2.1 Introduction

2.2 Think collaboration rather than team expansion

2.3 Design Rules the World

2.4 Omni-Channel

2.5 Building business models for Lifestyle needs

2.6 Financial Superstore with customer one-view

2.7 APIs Economy

Week 3

Module 3 - Business Models driven by Exponential Technologies.

3.1 Introduction

3.2 Data in the Centre of Business Models

3.3 Artificial Intelligence - The Emerging trajectory

3.4 Blockchain & Distributed Ledger Technology

3.5 Internet of Things

3.6 Cyber security - keeping the balance with AI/ML

Week 4

Module 4 - The Post-Channel Experiences & Strategy

4.1 Introduction

4.2 Address a pain point and help guide the journey

4.3 Use data-driven decision systems

4.4 Get the creativity flowing

4.5 Cyber threat has no boundaries and regulations