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Leveraging a holistic understanding of intelligence, emotional, cultural and adversity quotients, this course guides job applicants in resume writing, interview skills and professional communication skills for teamwork, conflict management, negotiation and presentation
In a market with rising diversity and uncertainty, employers are not only seeking candidates with intelligence and emotional abilities, but also looking for individuals who are culturally sensitive and resilient. Intelligence quotient, emotional quotient, cultural quotient and adversity quotient are, therefore, among the fundamentals of effective professional communication in a culturally diverse workplace.
Against this backdrop, this course aims to guide job applicants from landing a choice position to performing professionally at work. Topics 1 and 2 facilitate the acquisition of professional communication skills associated with personal branding, CV writing and interview skills. Topics 3, 4 and 5 look into relationship building, teamwork, conflict management, negotiation and presentation which are crucial to building and sustaining professional credibility.
There are no prerequisites for this course.
By the end of the course, participants should be able to:
Topics
Crafting a professional resume and cover letter
Preparing for an interview
Building credibility in a diverse and evolving workplace
Working in teams, managing conflict and negotiation
Presenting persuasively in the workplace
