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As organizations strive to remain competitive, strategic talent management remains at the forefront to develop its culture and drive business success. HR professionals and organizational leaders are charged with prioritizing the recruitment and retention of dynamic people in alignment with the organization’s mission, vision, and goals, all the while engaging, developing, and empowering employees to invest in the org’s success – creating an exponential return on investment. Building and leveraging a diverse workforce across generations, culture, language, communication competence, and technical aptitude are among an organization’s key performance drivers.
This course explains the role of HR professionals in 21st century organizations and is designed to introduce students to the importance of hiring and retaining the best people. As organizations plan to succeed in business, other areas of importance rise to the surface including: effectively managing, developing, supporting, and working with employees to achieve personal and organizational goals. A focus on an organization’s mission, vision, goals, leadership, diversity, and culture will also be explored. Students will become familiar with basic concepts and methods to hire people who will positively impact customer service and profitability.
1. The role of human resources professionals in 21st century organizations.
2. The importance of hiring and retaining the best people.
3. How to define an organization’s mission, vision, and goals.
4. Creative ways to manage, develop, support and work with employees to achieve personal and organizational goals.
5. Why effective leadership, diversity and culture are important.
6. How the right people can positively impact customer service and profitability.
7. Methods to check your knowledge about hiring and retaining the best people in 21st century organizations.
