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Learn knowledge management with online courses and programs

Harness the collective intelligence of a business or community through efficient knowledge-sharing systems. Learn more about knowledge management with edX today.
Knowledge Management | Introduction Image

What is knowledge management?

An organization has a body of knowledge that comes from its history and operations. Knowledge management is the process of creating that knowledge and then sharing and using it through a cohesive system. 

A knowledge management system ensures that an organization's knowledge base is never compromised by turnover, loss, or continued evolution of the organization itself. It involves leveraging both explicit knowledge (documents, databases) and tacit knowledge (expertise, experiences) to foster collaboration and continuous learning within an organization.

In an age where information is abundant, learning how to manage knowledge is a valuable asset that drives success and competitiveness in various domains.

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Knowledge management course curriculum

Understanding knowledge management principles enables individuals to create efficient knowledge-sharing systems, promote knowledge transfer among team members, and foster a culture of knowledge sharing and innovation.

Some examples of topics that could be taught in an introductory knowledge management course include:

  • Definition, scope, and importance of knowledge management

  • How knowledge is generated, acquired, and converted from tacit to explicit forms

  • Knowledge repositories, databases, and knowledge taxonomies

  • Techniques to facilitate easy access and retrieval of relevant knowledge for decision-making

  • Strategies to foster a culture of knowledge sharing, collaboration, and transfer

Start building the knowledge you need to work in the knowledge management field with edX. From accelerated boot camps to comprehensive programs that allow you to earn a bachelor’s degree or (for more advanced learners) a master’s degree, there are many different learning formats available to fit your needs. You can also explore executive education programs specifically designed for busy professionals. Find the right course for you.

Explore knowledge management jobs

Professionals with expertise in knowledge management use their skills to optimize information flow and drive organizational efficiency. Some potential career paths for individuals who learn knowledge management include:

  • Knowledge manager: Take on a dedicated role within organizations to oversee knowledge management strategies, systems, and initiatives.

  • Information specialist/librarian: Manage information resources and knowledge repositories, ensuring easy access and retrieval for employees.

  • Organizational learning and development specialist: Work on fostering a culture of continuous learning and knowledge sharing within the organization.

  • Digital asset manager: Manage digital assets and content, ensuring proper organization and accessibility for the organization.

Each of these roles will have different education and skills requirements. Some employers may seek candidates with a degree in business depending on the role. Before deciding on a specific learning path, research the positions you hope to pursue and align your coursework with your career goals.