How to become an IT business analyst

Are you interested in the business side of information technology (IT) and how technology can take a company to the next level? Working to become an IT business analyst may put you on a path to a rewarding career.

Discover what IT business analysts do and what steps you need to take to become one.

What does an IT business analyst do?

An IT business analyst is just like a regular business analyst but for the IT department. These professionals can be found in nearly every industry and are responsible for analyzing and optimizing the company's IT systems so that overall business operations run more smoothly.

On a daily basis, you may take on tasks such as:

• Collecting and organizing IT end-user data
• Analyzing IT systems and business processes
• Reporting findings and suggesting solutions to senior leadership
• Improving business operations using IT solutions
• Testing and implementing new IT solutions and methodologies
• Assessing risks associated with IT systems and processes
• Developing and allocating budgets and identifying cost savings opportunities

Though it can be challenging to pin down salary data for this exact role, the Bureau of Labor Statistics (BLS) indicates that those working in the closely related role of computer systems analyst earn a median annual salary of $103,800 as of May 2023.

Steps to become an IT business analyst

Here are some common steps to follow if you'd like to become an IT business analyst:

Step 1: Earn a bachelor's degree (optional)

Getting a degree in this field is optional. However, many employers look for IT business analyst candidates with a bachelor's degree.

Consider pursuing a bachelor's degree in information technology or business administration, as these often incorporate multidisciplinary coursework covering the intersection of business and IT. Keep in mind that some employers prefer a master's in business analytics degree or a tech-focused master's in business administration degree.

Step 2: Garner work experience

Employers highly value work experience in this field, because it is what helps you merge the theoretical knowledge from your degree program with practical, real-world solutions.

Some ways to get relevant work experience include:

• Getting an internship as an IT business analyst
• Asking to take on analyst-related tasks at your current job
• Working on volunteer projects with local organizations
• Getting an entry-level job in IT, such as a junior analyst
• Taking a course that requires you to complete hands-on projects

You may then be able to leverage this experience to stand out in the hiring process and achieve your desired role.

Step 3: Pursue relevant certifications

Like degrees, IT business analyst certifications are also optional but act as great résumé boosters when you're in the job market.

A few relevant certifications you can pursue include:

• Entry Certificate in Business Analysis (ECBA) or Certified Business Analysis Professional (CBAP) from the International Institute of Business Analysis (IIBA)
• Certified Information Security Manager (CISM) from the Information Systems Audit and Control Association (ISACA)
• Professional in Business Analysis (PMI-PBA) from the Project Management Institute (PMI)

Some of these certifications require prior experience in the field, while others are more targeted toward entry-level professionals.

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