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Gain design knowledge to improve patient experience

Professional Certificate in
Product Design & Health

What you will learn

  • Key design methods taught at TU Delft.
  • The design process – from understanding the user in context to delivering a great design.
  • How to develop a patient journey.
  • How and when to use the method of patient journey mapping in design activities.
  • How to identify design opportunities starting from the patient journey.
Expert instruction
2 skill-building courses
4 months
4 - 6 hours per week
Discounted price: $255.60
Pre-discounted price: $284USD
For the full program experience

Courses in this program

  1. DelftX's Product Design & Health Professional Certificate

Meet your instructors
from Delft University of Technology (DelftX)

Richard H.M. Goossens
Full Professor of Physical Ergonomics
Delft University of Technology
Annemiek van Boeijen
Assistant Professor in Industrial Design and Design Aesthetics
Delft University of Technology
Jaap J.J. Daalhuizen
Co-editor of the Delft Design Guide

Experts from DelftX committed to teaching online learning

Program endorsements

Understanding people is one of the hardest and most rewarding challenges of an innovation team. It is easy to make assumptions about how others experience the world, which leads to poorly thought-out products and services. Customer and patient journey mappings of all the different stakeholders, including patients, medical staff, etc., play a crucial role in this and are an important part of the design toolbox. These visual maps capture activities and emotions of people in a particular context over time. This program can help learners see and understand their customers in new ways, and spot the insights that lead to people-centered solutions.

Dr. ir Paul Gardien , Head of Design Strategy & Design Innovation, Vice President Philips Design

Enrolling Now

Discounted price: $255.60
Pre-discounted price: $284USD
2 courses in 4 months
Pursue the Program

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