• Length:
    4 Weeks
  • Effort:
    4–5 hours per week
  • Price:

    FREE
    Add a Verified Certificate for $49 USD

  • Institution
  • Subject:
  • Level:
    Introductory
  • Language:
    English
  • Video Transcript:
    English

Prerequisites

Access to a public library community

About this course

Public libraries are becoming dynamic hubs for learning, civic engagement, and community.

This course will discuss strategies for gathering statistical and descriptive data about public library communities. Learners will identify local partners in education, social services, government agencies, and more.

While conducting real-world investigations, learners will gain deeper insight into the wants and needs of community organizations. This will empower learners to make better management decisions to address those needs, even in libraries with limited budgets.

What you'll learn

● How to find demographic and persona data from online sources;

● To conduct environmental scans;

● How to lead focus groups and interviews;

● How to analyze data to find patterns, overlaps, and gaps in available community services;

● To synthesize your findings in a report.

Lesson 1: Why Study Community Needs?
Lesson 2: Environmental Scanning
Lesson 3: Found Data
Lesson 4: Surveys
Lesson 5: Reviewing Survey Data
Lesson 6: Interviews
Lesson 7: Synthesis

Meet your instructors

Kristin Fontichiaro
Clinical Associate Professor
University of Michigan School of Information

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