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Supply chain management skills

Written by: Ashley Kimler, Edited by: Alec Surmani

Last updated: May 19, 2025

With an education in supply chain management, you can develop the knowledge to optimize processes, reduce costs, and improve efficiency to ensure the timely delivery of goods and services to customers.

Learn more about what supply chain management is, what skills you need to succeed, and where to find opportunities in the field.

Female supply chain manager holding a digital tablet walks in a warehouse with a female foreman.

What is supply chain management?

Supply chain management involves guiding products from their raw material origins to their final destination in the hands of consumers. Supply chain systems enable companies to source raw materials from multiple regions, produce their goods in different locations, and distribute them worldwide.

The five phases of a supply chain are:

  1. Planning
  2. Sourcing
  3. Production
  4. Distribution
  5. Returns

A supply chain manager or director manages each phase to help ensure operations run smoothly. Their responsibilities typically go beyond logistics and range from strategic tactical purchasing to performance assessment through the end of the product life cycle.

While a background in business administration or economics can sometimes be enough to get your foot in the door, a master's in supply chain management may lead to opportunities in leadership.

Where do you find supply chain opportunities?

Jobs in the field can be found in any industry that requires moving physical products from planning through the distribution and returns phases. Some examples of markets that need supply chain personnel include hospitality, technology, and construction.

Professionals may enter the field through internships, certifications through an industry-recognized institution like the Association for Supply Chain Management, or supply chain management degrees and programs.

According to O*NET OnLine, as of 2023, the states with the highest demand for supply chain managers are:

  • California: 2,510 projected annual job openings through 2030
  • Texas: 1,380 projected annual job openings through 2030
  • Florida: 770 projected annual job openings through 2030

According to O*NET OnLine, the District of Columbia may have the highest pay for supply chain managers, with a median annual salary of $151,680 in 2023.

Necessary supply chain management skills

For success in a career as a supply chain manager, focus on developing these fundamental skills:

Enterprise Resource Planning (ERP) software

Proficiency in enterprise resource planning (ERP) systems like SAP, Oracle PeopleSoft, or Microsoft Dynamics can help streamline resource allocation and forecasting in supply chain operations. These tools integrate data across business functions for enhanced decision-making and efficiency.

Materials requirements planning software

Familiarity with planning software like SAP SCM, Oracle e-Business Suite, or Swisslog WarehouseManager is fundamental to supply chain management. These systems track inventory, manage procurement, and help facilitate smooth logistics operations.

Coordination

Effective coordination will help make sure that you adapt your processes to fit the actions of others involved in the supply chain. This can help minimize delays and keep each part of the supply chain running smoothly.

Judgment and decision-making

Strong judgment can help balance cost-efficiency, quality, and customer satisfaction, even in complex scenarios. As a supply chain manager, you'll need to thoughtfully weigh the costs and benefits of your decisions.

Monitoring

Ongoing monitoring across all phases of the supply chain can help businesses anticipate problems and continuously improve. To make sure supply chains stay productive and identify areas for improvement, you'll need to monitor and assess performance metrics over time.

Reading comprehension

In supply chain management, reading comprehension can help you stay compliant, negotiate, and execute strategies. To make sure your processes are accurate and effective, you'll need this skill to understand complex documents like contracts, policies, and operational reports.

Get started with supply chain online programs on edX

To develop your skills and advance your career, explore edX's online supply chain courses and programs and sign up today.

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Frequently asked questions about supply chain management skills

In which part of the supply chain do you find the most employees?

Typically, the majority of supply chain employees are found in the delivery phase, which includes logistics and distribution. Truck drivers, warehouse workers, and logistics coordinators ensure that products are delivered on time and accurately.

What are the 4 Cs of supply chain management?

The 4 Cs of supply chain management are customer focus, collaboration, cost-efficiency, and continuous improvement. They focus on meeting customer needs, building partnerships, staying on budget, and constantly improving processes to stay ahead in the game.

What are the pros and cons of supply chain management?

The pros of supply chain management include steady jobs, making a global impact, and good pay. The potential downsides include stress, long hours, and handling unpredictable problems like delays or market shifts.

What are the three most important qualities to possess as a supply chain manager?

Key qualities to possess as a supply chain manager include being adaptable to unexpected changes, thinking analytically to improve systems, and communicating well to keep teams and suppliers working smoothly together.

Supply Chain

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