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Learn crisis resource management with online courses

Contribute to safer outcomes and potentially save lives in critical situations through teamwork, communication, and situational awareness. Learn crisis resource management with edX.

What is crisis resource management?

Crisis resource management (CRM) is a systematic approach to managing resources and making decisions in high-stress and complex situations, particularly in fields where safety and effective teamwork are critical. CRM principles originated in aviation but have since been adopted across various industries, including healthcare, emergency response, and the military.

For example, in healthcare, CRM involves coordinating efforts among a medical team during a challenging surgery or a sudden influx of patients in an emergency room. Effective communication among nurses, doctors, and support staff ensures that critical information is relayed accurately and quickly, improving patient care and safety.

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 Crisis resource management course curriculum

In a course focused on crisis resource management, learners will be taught a wide range of skills and principles related to effective decision-making, communication, and teamwork in high-stress situations. Some examples of content include:

  • Teamwork and collaboration skillbuilding

  • Effective communication tactics

  • Situational awareness

  • Decision-making under pressure

  • Resource management

Start building the knowledge you need to work in the crisis resource management field with edX. From accelerated boot camps to comprehensive programs that allow you to earn a bachelor’s degree or (for more advanced learners) a master’s degree, there are many different learning formats available to fit your needs. Busy professionals can even take advantage of executive education courses. Find the right course for you.

Explore crisis resource management jobs

Learning crisis resource management skills can lead to careers in a variety of fields where effective decision-making, teamwork, and crisis response are crucial. Some examples include:

  • Healthcare professional: Physicians, nurses, and other healthcare workers can use CRM skills to enhance patient safety, particularly in emergency situations, surgeries, and critical care settings.

  • Emergency management specialist: Professionals in emergency management coordinate response efforts during disasters and crises, relying on CRM skills to facilitate collaboration among agencies.

  • Emergency medical services (EMS) provider: EMS professionals, including paramedics and EMTs, benefit from CRM training when responding to medical emergencies and accidents.

  • Pilot: CRM is integral to aviation safety. Pilots and crew members use these skills to handle in-flight emergencies and ensure passenger safety.

Each of these roles will have different education and skills requirements. Some employers may seek candidates with a degree depending on the role. Before deciding on a specific learning path, research the positions you hope to pursue and align your coursework with your career goals.