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Learn about quality control

Quality control ensures that customers receive consistent and reliable products.When quality is high, businesses benefit from customer loyalty and positive word-of-mouth marketing. Learn more about quality control with online courses delivered through edX.

What is quality control?

Quality control ensures that a company's offerings have the same quality assurance each and every time they are delivered. An effective quality management system will build standard operating procedures that consistently produce products and services with the highest possible standards. It can help maintain smooth operations, including an optimized and efficient production line, while also communicating a company’s values. 

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Why learn about quality control?

When a customer has a great experience at a restaurant, there’s a good chance that they will return to that restaurant. If the establishment provides a consistent experience upon their return, a restaurant could potentially earn a loyal customer. But if the customer returns to find that the experience has changed for the worse, that restaurant may lose their business. 

Customers do not want randomized experiences when they purchase a good or service. Learning the principles of quality control can help professionals manage business operations successfully. Explore how supply chains work and how to manage vendors, or delve deeper into how to measure the performance of business and production processes. Different levels of learners can choose from a variety of courses and certifications in quality control to expand their professional skill set.

Careers in quality control

Quality control is an essential part of the production cycle. Whether you want to specialize in the field or are an executive who is hoping to improve how their business functions, learning the skills associated with quality control can benefit anyone who manages the delivery of products or services. Develop the skills you need to maintain quality control and begin your educational journey with online courses delivered through edX.