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Drive your career forward

Professional Certificate in
Digital Marketing and Customer Engagement
TecdeMonterreyX

What you will learn

  • Tools and techniques to engage users throughout their customer journey.
  • How to support customers and build customer satisfaction and loyalty by developing a win-win relationship to better serve and retain them.
  • Segment strategies that can include sales, acquisition, ecommerce, product education, product use, customer service, and help desk alignment.
  • Analyze all the digital channels a customer interacts with within your business or organization, and how to communicate in an effective way.
  • Understand all the digital touchpoints your customer has with your brand, including email, social media, and your website.
Expert instruction
2 skill-building courses
Self-paced
Progress at your own speed
2 months
5 - 8 hours per week
Discounted price: $448.20
Pre-discounted price: $498USD
For the full program experience

Courses in this program

  1. TecdeMonterreyX's Digital Marketing and Customer Engagement Professional Certificate

Meet your instructors
from Tecnológico de Monterrey (TecdeMonterreyX)

Fernando Daniel Sierra Saavedra
Profesor de EGADE Business School
Tecnológico de Monterrey
Brenda Aranda de la Garza
Profesora de EGADE Business School
Tecnológico de Monterrey

Experts from TecdeMonterreyX committed to teaching online learning

Enrolling Now

Discounted price: $448.20
Pre-discounted price: $498USD
2 courses in 2 months
Pursue the Program

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