ISCEA: Logistics Overview, Strategy and Design

• Trace the evolution of logistics and understand its pivotal role in driving economic growth.
• Learn how logistics integrates seamlessly with other business functions to create a robust framework for efficient supply chain management.
• Dive deep into logistics strategy, exploring the roles and responsibilities of logistics managers and the trade-offs they face in achieving operational excellence.
• Gain insights into the principles of managing service levels, measures of service capabilities, and strategies to differentiate and improve service levels for maximum customer satisfaction.
• Learn about methods used to design networks and factors affecting network efficiency and resilience.

1.1. Logistics Fundamentals and Strategy

1.1.1. Logistics Definition and Scope.

1.1.2. Evolution of Logistics Management.

1.1.3. The Roles of Logistics in the Economy.

1.1.4. Logistics Management Framework.

1.1.5. Logistics Integration with Other Functions.

1.1.6. Logistics Strategy.

1.1.7. The Roles of Logistics Manager.

1.2. Logistics Customer Service

1.2.1. Definition and trade-offs.

1.2.2. Principles in managing service levels.

1.2.3. Measures of service capabilities.

1.2.4. Service level differentiation.

1.2.5. Strategies to improve service level.

1.3. Logistics Network

1.3.1. The essence of logistics network.

1.3.2. Trade-offs in designing logistics network.

1.3.3. Costs involved in the logistics network.

1.3.4. Factors affecting location decision.

1.3.5. Methods to design network.

1.3.6. Risk pooling effect in network design.