Alfonso Durán, coordinator of this MOOC, is full professor of Engineering Management at Universidad Carlos III de Madrid (UC3M). At UC3M he has taught Management Information Systems (MIS), Operations Management and Business Administration at undergraduate, graduate and doctoral levels since 1995. He has previously held positions in other Spanish universities, and cooperated as visiting fellow with foreign institutions in US, India and Brazil. He is the author of over 100 scientific papers (journal articles, conference papers and books) and has led numerous national and international research and technology transfer projects. From 1981 to 1994, he held MIS management positions in the US multinational Digital Equipment. His Master’s degree in Industrial Engineering in both Electrical Engineering and in Engineering Management obtained the first Spanish national graduation award; he earned an MBA at Indiana University with a Fulbright grant as nº 1 in graduating class and his PhD in Industrial Engineering received the extraordinary award.