Professor Eric Tsui is the professor of the Department of Industrial and Systems Engineering of The Hong Kong Polytechnic University, and Associate Director of Knowledge Management and Innovation Research Centre of The Hong Kong Polytechnic University. Eric Tsui joined Computer Sciences Corporation (CSC) in 1989 after years of academic research in automated knowledge acquisition, natural language processing, case-based reasoning and knowledge engineering and tools. His research was supported by grants and scholarships from Arthur Young, Rank Xerox, CSC, Graphic Directions and the Australian Research Council. He was also a gratis visitor to Microsoft Research in February, 2000. Between August 2000 and January 2005, he assumed the roles of Chief Research Officer, Asia Pacific for CSC as well as Innovation Manager at Australian Mutual Provident (Australia) and Maybank (Malaysia). During his tenure at CSC, he made significant contributions to CSC's expert systems products, applied research and innovation programmes. A recipient of several international awards in Knowledge Management and E-Learning, Professor Tsui has B.Sc (Hons.), PhD and MBA qualifications.