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One thing is certain in today’s uncertain working world; the need to change and be innovative. People have different reactions to change in their organization, from firm resistance to enthusiastic engagement. Importantly, how people respond to change has a huge impact on organizational outcomes, and understanding these responses provides change leaders with an edge.
In this course we will explore the psychological underpinnings of reactions to change, needs assessment and evaluation models, and how to capitalize on employee creativity toward sustained innovation.
We begin by examining change resistance and readiness dynamics from both employee and leader perspectives.
Then, we focus on the importance of conducting a needs analysis at the change planning stage, and how a rigorous assessment process can increase the likelihood of successful change implementation.
Next, we rely on the ADKAR model to exemplify how change leaders ensure change buy-in and successfully drive change implementation by through employee involvement in the evaluation process.
Finally, we delve into the psychological and organizational factors underlying creativity and innovation, and specify how organizational leaders can develop an innovation climate.
This course is part of the UCx Micromasters in Organisational Psychology, each teaching key topics that will increase your knowledge about this exciting field. In order to qualify for the MicroMasters Credential you will need to earn a Verified Certificate in each of the five courses
It is helpful to have some work experience and some background in Psychology or Human Resource Management.
The course is also suitable for someone who has experience as a manager and wants to learn about how to support learning, change and innovation within organizations.
Reasons for change resistance and change readiness
How change needs analysis and evaluation increase the likelihood of successful change implementation
Strategies used by leaders to ensure buy-in for change
Factors that support creativity and innovation in organizations toward continual change
Who can take this course?
Unfortunately, learners residing in one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. edX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.
Who can take this course?
Unfortunately, learners residing in one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. edX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.